Depending on where your guests are arriving from, we will provide them with a personalised Itinerary of their journey to your home. We will arrange to meet at a time and location convenient to them.
Secure welcome and check-out
We'll be there in person to manage all the welcome services both before and on arrival to your short term holiday rental property as well as managing the check-out process on the day of departure. You know your guests have everything they need and are confident your home is in safe hands.
We will meet each of your guests in person as an added layer of security before exchange of keys. Avoiding issues of lost keys in the post and giving you confidence that your property is always secure.
Tour & Welcome
Your guests have a guided tour of the property, pointing our key information e.g. how to work showers. We share knowledge of the local area and someone is on-hand to answer any immediate questions.
Someone in the property at the time of your guests departure to provide an on-the-spot inventory check and collection of keys. You can relax knowing all the nitty gritty is taken care of for your return home.